Newzander Marketplace Privacy Policy — how we collect, use, and protect your personal data across our global marketplace platform.
Newzander is committed to protecting your personal data. This Policy explains how we collect, use, share, and protect information about you when you use our marketplace platform.
This Privacy Policy ("Policy") applies to Newzander Marketplace and all services operated under the Newzander brand. It applies to all users, including buyers, sellers, and visitors, regardless of geographic location.
Where required by applicable law, we act as the data controller in respect of personal data collected directly by us. In connection with vendor operations, vendors may independently process personal data for which they are the data controller.
We may receive information about you from third-party services, such as payment processors, identity verification services, fraud detection providers, and social media platforms (if you choose to connect them).
| Purpose | Description |
|---|---|
| Account Management | Creating and managing your account, verifying identity, and providing platform access |
| Transaction Processing | Processing orders, payments, escrow, and refunds |
| Communication | Sending order confirmations, shipping updates, support responses, and platform notifications |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent transactions and policy violations |
| Legal Compliance | Complying with AML/KYC obligations, tax reporting, and law enforcement requests |
| Platform Improvement | Analyzing usage to improve features, security, and user experience |
| Marketing | Sending promotional content with your consent (opt-out available at any time) |
| Dispute Resolution | Facilitating buyer-seller dispute processes and maintaining records |
Where GDPR or similar data protection laws apply, we process your personal data on the following legal bases:
We do not sell your personal data. We may share your data with:
Newzander operates globally. Your data may be transferred to and processed in countries other than your country of residence. Where such transfers occur from the European Economic Area, United Kingdom, or other jurisdictions with transfer restrictions, we implement appropriate safeguards, including standard contractual clauses and adequacy decisions.
We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Transaction records are typically retained for a minimum of 5 years for tax and compliance purposes. Account data is deleted within 90 days of account closure, subject to legal hold requirements.
Subject to applicable law, you may have the following rights regarding your personal data:
To exercise your rights, contact privacy@newzander.com. We will respond within 30 days.
We use cookies and similar technologies to operate the Platform, analyze usage, and deliver relevant content. You can manage cookie preferences through your browser settings or our cookie consent tool. For full details, see our Cookie Policy.
The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without parental consent, we will delete such data promptly. Please contact privacy@newzander.com if you believe a minor has provided us personal data.
We implement industry-standard technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.
The Platform may contain links to third-party websites or services. This Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through the Platform.
We may update this Policy periodically. Material changes will be communicated via email or prominent Platform notice. Your continued use after changes become effective constitutes acceptance of the updated Policy.
For privacy inquiries, data subject requests, or to contact our Data Protection Officer, please reach us at:
By using Newzander, you acknowledge that you have read and understood this Privacy Policy.
© 2026 Newzander Marketplace. All rights reserved.
Questions? Contact us at legal@newzander.com